A warning: exchanges take 3weeks.in those 3weeks your item you want to exchange for could be sold out. The option they offer is to do an exchange over the phone and have your new item shipped to you before the returned one has been processed, however if you had bought the original during a sale, they won’t honor the sale price. You would have to pay the full, original price. So you better be sure of the size you need when you make the original purchase, and hope the color and quality are what you wanted, because exchange is a beech. For the most part, their spun silk clothing is very good quality and very warm. It will shrink some in the wash, but at least it doesn’t easily run like filament silk will. I have found that before any seams rip that the colors fade and fabric shows wear, so the garments tend to be put together well. But you will pay quite a bit for shipping in exchanges, so returning item that are less than $50 will seem pretty expensive.
This review (WinterSilks Complaint) was originally published at Skeptic Files.
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