Seacoast Mini Storage Review

S

Since the new owners took over it’s been a crap show. Fire alarms have been not working properly for 2 years. Recently I received a post card telling me that the payment was going up to $131. After they had already been hiked up less than a year ago. The post card stated after March 11, 2018. I went up on March 6th to find out it had alread been adjusted to $131. I then logged out took my post card and brought it to the storage unit. As usual, no one was there to talk to so I went home, left a message for the manager, then logged in to pay the $131 so I would avoid late fees. | When I received a call from the manager, she was the one who told me that two payments were made one from an old card one from a new card. One in the old amount, one in the new. I told her I wanted the first card to be credited. Someone was suppose to call back, but no one did. On the ninth I called again only to be told that they couldn’t credit my account, they could only send me a check 4-6 WEEKS OUT. Are they crazy? I wouldn’t be allowed a 4-6 grace period on a payment. Why am I not receiving a LATE PAYMENT? Frustrated and this is unacceptable.

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  • Name: Seacoast Mini Storage
  • Country: United States
  • State: New Hampshire
  • City: Seabrook
  • Address: 233 NH-107
  • Phone: 603-617-4299
  • Website: primestoragegroup.com

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By Ronald

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