I purchased an investment timeshare from Sunset Lagoon in Cancun Mexico and I was told that I must pay Resorts International $549 to market it as a rental in order to receive guaranteed $6800 rental income for ’05 and ’06 and $10,000 for the sale of my current timeshare. This money was to be paid to me by Resorts International. I paid Resorts International $549 on 10/11/05 and received a contract to sign on 11/23/05. The date on the contract was 11/17 and it stated I had 21 days (until 12/14) to cancel and receive a refund. By 11/23 I learned that I had been scammed by Sunset Lagoon and Resorts International as both companies refused to honor the “”guarantee””. I requested cancellation and refund from Resorts International on 11/27 and they did not respond. I have since made 9 additional requests via phone, fax and email with no success. They give all kinds of excuses, and some reps get very irate. Their President Phaedra Almstead as General Manager Diane Peterson do not return calls and Customer Service reps refuse to give their real names. One obvious Mexican rep said his name was “”Leroy Johnson””. Resorts International is a US partner in Mexican timeshare fraud and this company needs to be exposed for the crooks they are. Debbie High Point, North Carolina U.S.A.
This review (Resorts International Marketing Review) was originally published at Holy Smoke !.
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