onewayfurniture.com Chicago Illinois Review

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This is a terrible company. I bought a table with freeshipping for $60. The color didn’t match so I went to return the item. I haveto pay a stocking fee (15%) and I have to pay to have it sent back. fine…iget that. They took several days and kept offering me a 5% discount. BUT….that’s not all folks! They also charge to pay the price they paid to ship it to you! Yeah..you read that right! $9 restock fee. $12 to ship it myself and another $10 fee because that is what they paid to ship it to me. hahaha! Thatisn’t even legal! So, I contacted the maker of the table (Southern Enterprises Inc.) and told them what was going on and they were shocked onewayfurniture.com was doing that. Unfortunately, Southern Enterprises doesn’t sell direct to people so they can’t take it back themselves. I go to call a supervisor atonewayfurniture.com and ….answering machine, no call back. Here is the lovely Terry Stevens contact info if someone needs. Really bad customer service!Terry StevensCustomer Service repoNE wAY fURNITURE,iNC.800-789-1995 EXT 118 (w) | 631-249-4392 (Fax) [email protected]

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www.onewayfurniture.com/

Furniture & Furnishings

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