Complaint: In August, I sent in the downpayment towards a window purchase. In September, the salesman, Dan came out to remeasure and perform a lead paint test and for me to sign the purchase documents. At the end of September 2011, my downpayment check was cashed. I waited 6 weeks until mid November, finally called to see when my window would be in and found out they didn’t even place the order for the window. After trying to resolve the matter with the salesman Dan, and the owner, Mr. Burns, the price of the window changed (even though there was a signed contract). All of this after I purchased $7,500 worth of windows in 2009 and 2010. I finally asked for my money back. I wouldn’t recommend this company to anyone.
Tags: Builders & Contractors
Address: 9704 Industrial Drive Bridgeview, Illinois United States of America