Purchased a diamond ring at Katy Mills Mall location and am now having an issue with. I tried talking to the staff & store manager about fixing the ring and of course they say they can”t because it”s not “covered” in the insurance. I called customer service and they refuse to help also. I”m so disappointed that they are okay with the fact that a customer is not 100% happy with her purchase. I will not buy another piece of jewelery from Kay”s and don”t recommend anyone else too either. These are bad business people!
This review (Kay Jewelers Review) was originally published at Skeptic Files.
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