Go-Bears Food Mart Morgan City Louisiana Review

G

On Friday, March 6, 2015, I stopped at the Go-Bears Food Mart on South Van Avenue in Houma, LA. I had stopped there to purchase a pack of cigarettes for my mom. I went inside, told them the cigarettes I wanted, and purchased them. When I got back in to the car I gave my mom the cigarettes. She told me that I had gotten the wrong kind. Right brand, just wrong kind. So, I gave her the receipt and she went inside to exchange them. She came back out with a frustrated look on her face. I asked her what was wrong. She stated that the clerk refused to exchange the cigarettes. I took the cigarettes and receipt and went inside to see what was going on. I asked the lady to exchange the cigarettes. She refused. I asked her why. She said it was their policy that once tobacco products are sold they cannot be exchanged or refunded. I responded that it was the most ridiculous thing I had ever heard. She then responded, “It’s like that everywhere.”” I admit

I told her a few choice words before I left. The store has a policy of not accepting tobacco products back yet has no sign anywhere warning customers that all tobacco sales are final. I then asked to speak to a manager. She responded that she is the manager. I then asked for her name. She said that her name is Tina. I do not believe she is the store manager. Maybe an assitant manager or a supervisor

but not THE manager. According to the Go-Bears website

the manager for that Go-Bears location is Cody Shafer. I see no logical reason for having such an asinine policy. The only thing I could think of would be if people bought cigarettes cheaper elsewhere and tried to get a refund at a store that’s more expensive. However

that couldn’t be applicable in this case. For one

Add comment

By Ronald

Recent Posts

Recent Comments