Country Springs Apartments Orem Utah


Complaint: My wife and I came to live at Country Springs apartments. My wife liked the apartment they showed us, and we were fooled by how nice the place looked. We moved in. The place wasn’t that clean, so we had to clean it up some more. We were asked to pay $45.00 per person just for them to check our credit. After that, we were asked to pay a $250.00 Deposit. We signed the contract, and they told us we were going to have to pay $15.00 for a covered parking, plus renter’s insurance, plus all utilities.There was a time in which they lost the money order we paid with, and they sent us a warning telling us that we hadn’t paid our rent, and even though we had the receipt they issued, they told us to go to Check City to get a duplicate of the money order, or else they were going to count it as not paid, and we were going to have to pay it again, or else it was going to go into collections.Another time, we paid our rent, but I guess there was some confusion on the utility bill, so our rent was 0.60 cts. short. They sent us a bill threatening to charge us $60.00 if those 0.60 cents were not paid by a certain date, and they were going to send that to collections if not paid in full. We paid that.We moved and we spent two days cleaning the apartment really well. We rented a machine to clean the carpet. We fixed everything. Today 4/18/2011, I received a bill from them telling me that I owed them $168.00. I went to their office, and I asked they why. They said they had to pay a lady to clean some more, they hired someone to professionally clean the carpet, and repaint some parts of the apartment, and they had to patch some parts of the walls. The apartment didn’t have any holes, the paint was good, we had no children to damage the paint, or pets. The carpet looked really clean.I asked them about my deposit, and the girl there said, “Oh

Tags: Landlords

Address: you actually won’t see any of that

Website: “”You need to pay this bill within a week

Phone: because that was an initiation fee.”” “”We keep initiation fees.”” So we lose our $250.00

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