Cluff Property Management LLC Mesa Arizona


Complaint: They took over a property that my husband and I were living in half way through our 6 month lease. We wound up staying for 8 months and told them a month before hand that we were leaving. They insisted that we never gave notice. During our time under their management our refrigerator stopped working and we called to get a repair man, they said we would have one the next day but a person didn’t show up until a month later and they came without any notice. It has been 2 months since we have moved out and we still have not received our deposit after being told we would get it back (usually under state law a tenant receives it 2 weeks after moving out)! We have been calling and emailing without responses and constantly playing phone tag. We were told today (over 2 months later) that they sent out a request form maybe a week ago to get the deposit for us. It is getting ridiculous now and the staff isn’t helpful at all. I feel like they keep making excuses for their unprofessionalism and lack of experience. I would recommend that a person does not rent from them because all they will go through is a headache and problems. James Isreal has been such a torture to work with and things are not changing. We still try to contact and he even says “call me Friday”” and my husbands asks if he can call us back and he says no because he’s busy and has other things to do. So rude and unprofessional! We just want OUR money back and it’s getting out of hand!”

Tags: Homeowner Associations

Address: Mesa, Arizona USA



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