Chuck Nash Chevrolet Austin Texas


Complaint: I recently took my 2011 Camaro SS into the Chuck Nash Chevrolet dealership in San Marcos, Texas for warranty work. I took the car in for a know lifter tick in the L99 (Automatic) cars. On cold start-up, there is a pronounced “Tick”” or “”knock”” that can be heard briefly until the lifters pump up with oil and the motor warms up. I dropped the car off and the dealer agreed to contact GM to fix the issues after several people at Chuck Nash heard the lifter noise. I was called the next day and told that the dealer asked GM and GM agreed to replace the lifters and the camshaft as a precaution. I gave them the go ahead as I wanted my car fixed and fixed correctly. After 2 days I called the dealer and was told they had “”Bad news”” and that the technician that was working on the car had done something wrong and the car lost compression. When I inquired

Tags: Auto Dealer Repairs

Address: I was told he could not “”Give me a technical explanation yet”” so I was pretty upset. I left work and drove over there where I see my car in the shop and the motor taken back apart. They had the front half removed and the intake bolts loose. I asked what had happened and was told “”The cam actuator failed and caused the motor to go into limp mode. The cam lost all compression with the valves it appears so we have to take it apart”” I can only imagine at this point that the “”Cam actuator”” he is talking about is the VVT actuator. Fast forward 2 days (June 13th) and I get off of work and drive down to Chuck Nash again (30 mile drive each way) where instead of find the service guy

Website: obviously. I’ve been posting this story on where there are TONS of VERY knowledgeable folks in the field of tuning and building these engines. They agree that this is a result of a faulty or incorrect camshaft installation. The dealer is claiming that this is a result of a “”Faulty part”” and they will replace the valves and return the car to me. He continued to tell me that the “”Pin”” on the “”Cam actuator”” broke off and sent the cam free-wheeling and causing all of the damage. I mentioned the damaged pistons and the shop foreman says to me “”Oh that is not an issue

Phone: I walk straight into the shop with my camera in hand. I get back there and an employee intercepts me. He takes me to the shop foreman. He walks me out to the car and it’s obvious the guy has NO clue about internal combustion engines let alone the modern LS based motors. He says they removed the heads and “”Ordered the valves”” so I freaked out and asked why they would order valves. We approach my car and I instantly get that sinking gut feeling. I see both heads off of the car and EACH AND EVERY PISTON IS DAMAGED from them floating the valves and the valves making violent contact with the piston. There is supposed to be a gap between the two

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