I cancelled my two flights and they told me I have one year to rebook. When I called back 6 months later, they told me both ticket value has been forfeited. They refused to admit that their agents had advised me the wrong action. Even when I was talking to the supervisor- Chloe, she told me there’s nothing they can do, not even a place where I can file a complaint for the mistreatment.
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Airline Travel
