Cable ONE Complaint

C

Cableone has been making unauthorized drafts to my checking account. I contacted management about this 7/16/10 AT 0945hrs & was told that when I signed up for dvr service they hold the card in case of equipment damage & if my account goes into default they would charge it. I was not informed of this upon signing up for dvr services, in fact I was assured no charges would be placed on it. I paid my bill in person in April 2010 & was again assured no monthly service charges would be brought against the card, that the payment was a one-time only authorization. Bank statements proved that Cableone has been drafting my account since April for $130.79/mos, causing overdrafts. Management said they would remove the card number if I returned the equipment, which I did 7/16/10 AT 1133hrs, at which time Cableone made yet another unauthorized charge. I went to my bank, put a stop payment on Cableone, disputed the charges & had to cancel my debit card. No further assistance was offered by Cableone or their representatives.

This review (Cable ONE Complaint) was originally published at Skeptic Files.

To read the full review, go to –
www.skepticfiles.org/scam/cable-one-complaint/

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