Complaint: Do not buy from Blue Ridge Auto Glass in Winchester, Virginia! I got a new windshield put in on Thursday and discovered two chips on the edge of the glass on Friday. Robert from there told me he was sorry and he would order a replacement windshield for me. When I called to confirm the appointment I got nothing but arguments from the office. They refused to replace the defective windshield and called me a liar.They said I should have inspected the windshield before I left. I should never have trusted them on reputation alone. They tried to convince me that chips on the edge of the glass were a stone chip. They would have said anything regardless of how ridiculous in order to avoid standing behind their word and their work.I have never felt so cheated in my life. Don’t buy from this company. I don’t understand why they would let one windshield which they apparently damaged during installation ruin the reputation of their company.donbrown.comze.com/1_10_Don-t-Buy-From-Blue-Ridge-Auto-Glass.
Tags: Auto Service Stations
Address: 112A Bruce Dr Winchester, Virginia United States of America
Phone: (540) 765-4046