American Water Resources has a contract with me to maintain and repair my sewer line. When I had a severe sewer line clog they refused service from long distance, without looking at it and told me it wasn’t their problem. It was, and it cost me $1700.00 to fix with a private plumber. So American Water Resources keeps my monthly premiums but refuses to honor their contract. They must be laughing all the way to the bank because I hear that’s just one of their scams. NOTE: I’m not complaining about the actual repair or the plumbing service that did it. I’m complaining about American Water Resources and their refusal to honor their insurance policy.