1800flowers Iselin New Jersey Review


My sister’s mother in law passed away in March. I called 1800 Flowers two days before the viewing at the funeral home to order a floral wreath as I could not make it to the services. The viewing was only going to held on Friday morning until 12:30 pm. When I called, the woman on the phone told me they could not guarantee the flowers would be there, but what they can do is to deliver the flowers Thursday evening as 7:00 pm was their last scheduled delivery. She also told me if they “didn’t make it”” by 7:00 pm on Thursday that I was guaranteed to be the FIRST on their delivery list for Friday morning and the first delivery would be at 7:00 am. nSo Friday morning rolls around and my sister called me to tell me no flowers had arrived. I called 1800 flowers and got an operator named Israel

who basically told me

in a rude manner to give them a chance to deliver and not to be so impatient. When I told him the viewing was only to be until 12:30 (two more hours from the time I called) he told me that they do not guarantee the time of the delivery and he was sorry

that I misconstrued this information

but they DO NOT guarantee the time of delivery and he’s sorry about this unfortunate incident. nWhen I discussed the possibility of refund

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By Ronald

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